: The Psychology of Management The Function of the Mind in Determining Teaching and Installing Methods of Least Waste by Gilbreth Lillian Moller - Industrial efficiency; Psychology Industrial; Industrial management

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DESCRIPTION AND GENERAL OUTLINE OF THE PSYCHOLOGY OF MANAGEMENT ............................................. 1

Definition of Psychology of Management--Importance of the Subject--Purpose of this Book--Definition of Management--The Three Types of Management--Possible Psychological Studies of Management--Plan of Psychological Study Here Used--Underlying Ideas or Divisions of Scientific Management--Outline of Method of Investigation--Conclusions to be Reached.

INDIVIDUALITY ............................................... 21

Definition of Individuality--Place of Individuality in Psychology--Individuality Under Traditional Management--Individuality Under Transitory Management--Individuality Under Scientific Management--Selection of Workers--Separating Output--Recording Output Separately--Individual Tasks--Individual Instruction Cards--Individual Teaching--Individual Incentives--Individual Welfare--Summary: Effect of Individuality upon Work; Effect of Individuality upon Worker.

FUNCTIONALIZATION ........................................... 52

Definition of Functionalization--Psychological Use of Functionalization--Functionalization in Traditional Management--Functionalization Under Transitory Management--Functionalization Under Scientific Management--Separating the Planning From the Performing--Functionalized Foremanship--The Function of Order of Work and Route Clerk--The Function of Instruction Card Clerk--The Function of Time and Cost Clerk--The Function of Disciplinarian--The Function of Gang Boss--The Function of Speed Boss--The Function of Repair Boss--The Function of Inspector--Functionalizing the Worker--Functionalizing the Work Itself--Summary: Effect of Functionalization upon the Work; Effect of Functionalization upon the Worker.

MEASUREMENT ................................................. 90

Definition of Measurement--Importance of Measurement in Psychology--Relation of Measurement in Psychology to Measurement in Management--Importance of Measurement in Management--Measurement in Traditional Management--Measurement in Transitory Management--Measurement in Scientific Management--Qualifications of the Observer--Methods of Observation--Definitions of Motion Study and Time Study--Methods of Motion Study and Time Study--Summary: Effect of Measurement on the Work; Effect of Measurement on the Worker; Future Results to be Expected; First Step Toward Obtaining These Results.

ANALYSIS AND SYNTHESIS ...................................... 123

Definition of Analysis--Definition of Synthesis--Use of Analysis and Synthesis by Psychology--Importance of Analysis and Synthesis in Management--Place in Traditional Management--Place in Transitory Management--Place in Scientific Management--The Work of the Analyst--Determining Factor in Amount of Analysis--Field of Psychology in Analysis--Qualifications of an Analyst--Worker's Interest in Analysis--The Work of the Synthesist--Results of Synthesist's Work--The Task--Discussion of the Name "Task"--Definition of "Task" in Scientific Management--Field of Application of the Task Idea--Qualifications of the Synthesist--Summary: Effect of Analysis and Synthesis on the Work; Effect of Analysis and Synthesis on the Worker.

STANDARDIZATION ............................................. 139

Definition of Standardization--Relation of the Standard to the Task and the Incentive--Relation of the Standard to Psychology--Purpose of Standardization--Standardization Under Traditional Management--Standardization Under Transitory Management--Value of Systems--Standardization Under Scientific Management--Relation of Standard to Measurement--Scope of Standardization Under Scientific Management--Permanence of Results--Needs of Standardization Likened to Needs in Field of Spelling--Standard Nomenclature--Advantages of Mnemonic Symbols--Standard Phraseology--The Standard Man--Standard Means of Conveying Information--Definition of the Instruction Card--Detailed Description of the Instruction Card--Value of Standard Surroundings--Necessity for Proper Placing of the Worker--Standard Equipment--Standard Tools and Devices--Standard Clothing--Standard Methods--Rest from Fatigue--Standardization of Work with Animals--Standard Quality--Standard "Method of Attack"--Summary: Effect of Standardization on the Work; Effect of Standardization on the Worker; Progress of Standardization Assured.

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